Return Policy
Canada Flag Mart offers the following Returns Policy: At Canada Flag Mart we want to make sure that our customers enjoy their purchases. For this reason, we offer a 10 day money back refund policy that gives you the comfort of risk-free shopping. If you are not completely satisfied within 10 days of receiving your purchase, please take the following steps:
Email us at admin@canadaflagmart.com indicating: the item you wish to return and the reason you are not satisfied We will promptly respond by supplying you with a return authorization number and instructions on where to send the item (s). Please make a note of this information. Please include the authorization number with the package you are returning. Be sure to include the original packaging. Return the package by registered, insured mail or by insured courier. Canada Flag Mart cannot issue refunds for returns that we never receive. We ask that items be returned in "as new condition" with all original packaging in order to be eligible for a full refund. You will receive a refund for the purchase amount, less shipping and handling costs.
Government Purchasers:
Canada Flag Mart is pleased to accept Purchase Orders from officially recognized Canadian Federal, Provincial or Municipal Governments and Agencies. This includes Publicly-Funded School Districts and Health Boards. The faxed Purchase Order should clearly include the following: the billing name and address of the Government Organization the signature of a duly authorized individual and a Purchase Order number. Orders placed by Purchase Order are subject to acceptance and will be invoiced on a strict net 30 days basis. Agencies not respecting these terms will be subject to credit card orders only in future.
Consumer Alerts
Flags are intended for Adult use only and as such are packaged in a poly plastic bag which may be dangerous to young children.; To avoid suffocation, keep plastic bags away from young children at all times.
Housekeeping:
Our 3 x 5 flags are made of 100% polyester and are suitable for display indoors and for use in most outdoor environments. Areas with higher than normal winds, may experience reduced display life.
We strive to include the best possible graphics to depict the flag you are purchasing. Occasionally manufacturers may make slight alterations to designs or dye lots which may result in slight differences from the graphic shown. If the change is material to the design, we will not sell that manufacturers product.
We sell our flags solely for the enjoyment and amusement of our customers. Canada Flag Mart accepts no responsibility for any consequences whatsoever, resulting from the flying or display of a flag which may be deemed offensive or otherwise non permissable due to local, religious, legislative, political or any other reason.
Flag & Banner Protocol
If you need some assistance with how to display and fly your flags, we suggest that you visit the following websites. Each of these offer some great hints on Flag Protocol and practices.
Canadian Heritage - Flag Ettiquette in Canada
The Betsy Ross Homepage
Australian National Flag Association
United Kingdom Department of Culture Media & Sport
Canada Flag Mart 
